Privacy Policy
Last Updated: [Insert Date]
1. Introduction
Procter Motor Group ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, purchase vehicles, enquire about vehicles, request services, or otherwise interact with us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following information:
Information you provide directly:
Name
Address
Telephone number
Email address
Vehicle details
Finance application information
Information submitted through enquiry forms
Information submitted when requesting quotations
Information collected automatically:
IP address
Browser type
Device information
Website usage data
Cookie information
Pages visited and browsing behaviour
3. How We Use Your Information
We use your information to:
Respond to enquiries
Process vehicle sales and purchases
Arrange servicing, repairs, inspections, or MOT bookings
Provide quotations
Process finance applications
Improve our website and services
Send marketing communications (where consent exists)
Comply with legal obligations
Prevent fraud and maintain security
4. Legal Basis For Processing
We process personal data where:
You have given consent
Processing is necessary for contractual obligations
Processing is required for legal obligations
Processing is necessary for legitimate business interests
5. Marketing Communications
We may contact you regarding:
Vehicle availability
Offers and promotions
Service reminders
New products or services
You may opt out of marketing communications at any time.
6. Sharing Your Information
We may share information with:
Finance providers
Service providers
Vehicle warranty providers
IT service providers
Professional advisers
Government authorities where legally required
We do not sell personal information to third parties.
7. Data Storage And Security
We implement appropriate security measures designed to protect your information from:
Unauthorised access
Alteration
Disclosure
Loss
However, no online transmission can be guaranteed as completely secure.
8. How Long We Keep Information
We retain personal information only for as long as necessary:
To provide services
To comply with legal obligations
To resolve disputes
To enforce agreements
Retention periods may vary depending upon the type of information.
9. Cookies
Our website uses cookies to:
Improve website functionality
Analyse website traffic
Remember preferences
Deliver marketing and advertising services
You can control cookie settings through your browser preferences.
For more information, please see our Cookie Policy.
10. Your Rights
Under UK data protection laws, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of information
Restrict processing
Object to processing
Request transfer of your information
Withdraw consent
Requests may be submitted using the contact details below.
11. Third Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites.
12. Changes To This Policy
We may update this Privacy Policy periodically.
Changes will be published on this page.
13. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
Procter Motor Group
14. Complaints
If you believe your data has not been handled appropriately, you may contact the UK supervisory authority:
Information Commissioner's Office
